FAQ by ddownr
The conversion got stuck.
Restart your browser and try again.
There is no download button.
Please be sure to disable your AdBlocker. Your AdBlocker may have removed the download button.
I am getting an error message.
This can be due to mutiple reasons. Please be sure:
• the video is not longer than the maximum supported video length (2/20hrs)
• the video is still available online (you must be able to watch it without any login, must not be under 21 years of age restriction)
If you still get an error please send us the error code, the video URL and your chosen format on our contact form.
I am not able to save files to my iPad or iPhone.
It is not possible to save files to your iPad or iPhone without an app. Please, download Documents by Readdle from the Apple Store to
be able to save files to your device.
Is it possible to change the audio quality?
No. The quality of the converted files is always the same. it is V0 which is VBR equivalent of 256-320Kbps, saves a lot on data transfer as VBR makes smaller file
without any quality loss.
I want to unsubscribe from push notifications.
just click the site name on the notification window and follow instructions from there